Privacy Policy
Last updated: January 1, 2025
Introduction
Merch ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address)
- Payment information (processed securely through our payment providers)
- Artwork and designs you upload
- Order and shipping information
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Generate product mockups and fulfill orders
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Detect and prevent fraudulent transactions
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
Cookies
We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
We may use third-party services (such as payment processors and analytics providers) that collect, monitor, and analyze information to improve our service. These third parties have their own privacy policies governing their use of your information.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@merch.photo.